Gateway Stream

Gateway Stream is a popular multi-faceted platform that caters to e-commerce, hotel-booking, event-booking, food delivery, transport and more. The client initially came for a hotel booking website and ended up getting an app with multiple modules and we currently provide the support and maintenance of the apps.

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Project Overview

Rainbow Tourism Group wanted its platform would give its customers a seamless experience of availing multiple services that the business offered
The client is a leading Zimbabwe-based tourism platform where tourists and citizens visiting across the country can avail a wide range of services conveniently

Rainbow Tourism Group only had a basic existing website. However, the brand wanted an end-to-end automation system for its platform. We designed and built a unified platform where consumers would access multiple services like cab booking, liquor, insurance, venue booking, hotel booking, grocery online delivery and more with a single click.

Client Background

Rainbow Tourism Group (RTG) is primarily involved with hotel and venue booking and wanted to expand its services to groceries, music, travel booking, insurance and more
The business aimed at streamlining all its hotel and venue bookings with a completely automated database system that would help it track and streamline day-to-day operations

Challenges

The client did not have a clear scope of work so we had to implement modules that could easily plug and play in different changing scenarios
There was an issue with the contemporary payment gateway that the client suggested however, it was not as secure as the others
Multiple modules such as grocery delivery, hotel and venue booking, online liquor, cab booking and many others had to be included
The client wanted to have an automated database built from scratch to get access to all updated business information and track daily operational data in a single dashboard

Technologies & Methodologies Used

Objective C
Java
Android Studio
Xcode
Bitbucket
Git

The Solutions Provided

Solution #1

We provided consultation based on the scope of work

Solution #2

Our team offered complete end-to-end server support

Solution #3

We built a dynamic UI UX based on the brand’s guidelines and unique requirements

Solution #4

We initially built the hotel booking module which later added 3rd party hotels. To manage this seamlessly we also built an effective backend portal

Solution #5

The app UI is user-friendly for non-technical people

Solution #6

We made the website SEO-friendly based on contemporary analytics and search engine guidelines

Solution #7

We gradually added more modules like FMCG, food delivery, ride booking events and tickets, insurance, liquor delivery, and online auctions, along with initial packages

Solution #8

They wanted to make the portal a multi-vendor operation allowing other parties to tie up for better business. We built a vendor portal and app for the automation of the same

Solution #9

We integrated secure payment methods for their operation

Solution #10

We also introduced a loyalty program for returning customers

Solution #11

The client wanted a dashboard where custom real-time data is reflected

Solution #12

At present, we are offering support and maintenance for the current application as well.

Key Features & Benefit

The users now have an all-in-one app where they can fulfill all their requirements when they are traveling through the country
Users can easily find the best hotel deals as per their budget or access to e-commerce features to buy groceries, gifts and other items
Tourists and travelers have a unified platform where they can also listen to music and buy insurance
A highly secure payment gateway that supported multiple online payment modes

The Results

We added multiple modules like online grocery and liquor booking, venue booking, online insurance, cab booking, online auctions, package delivery and more

We built a custom solution for the brand keeping in mind the unique and specific brand requirements, brand guidelines, customer demographic and more
We developed mobile apps for the brand’s operational efficiency (vendor, partner, delivery)
Our team developed a smooth and attractive UI/UX for the brand’s platform for superior navigability and user-friendliness
We developed an Admin portal for the client with varied roles
Our team implemented a seamless and secure payment integration with all the newly added services on the app
The platform had an immersive and responsive design despite being loaded with features

Conslusion

The upgraded app is now catering to the requirements of many customers across Zimbabwe efficiently. This has helped to increase the brand’s business and core revenue

Increase in operational efficiency as this app acts as a unified platform allowing customers access to many services and offering
Higher customer satisfaction with the newly developed apps and website offering fresh features, and additional services
The Agile development process used helped make the process nimble, faster, more efficient and cost-effective
Diversification as the app could be used easily across multiple devices without any technical glitch
The hotels that tied up with Rainbow Tourism Group also witnessed a significant surge in revenue, footfall, and overall popularity

Client Praise Collection

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The work done so far has been incredible and the client of ours is happy. Thanks to the Digital Aptech team, the website and integration are done according to the specifications with the latest technology stack. The client was most impressed with the vendor's flexibility to work according to their time zone, cost, and payment schedule.

It was an excellent experience in every way. Moreover, the end product they delivered surpassed our expectations. Overall, the project was successful.

Digital Aptech understood the gravity of our vision and offered the right way to execute it seamlessly. The team actively pitched in to have the app delivered in due time.

Overall the project was successfully delivered on time and within budget, and my recommendation is to ensure you give DAPL a call. They will not disappoint you.

I have known and worked with the guys at Digital Aptech for about 10 years now and have always found them to be flexible and responsive.

Digital Aptech was friendly and approachable from the very beginning of the project. The team was responsive to inquiries and needs, and they were patient in explaining technical concepts and processes.

After launching the website, the client noted a sudden spike in their traffic. Thanks to Digital Aptech, the client is now capable of managing backed data quite easily. The team delivers outputs and the whole project in a timely manner with keen attention to detail.

Digital Aptech launched the e-commerce site, and the end customers loved its design and easy navigation. Their team impressed the client with their experience, knowledge, and willingness to help make the store's site more promising. They also communicated regularly with the client.

Digital Aptech's work meets the client's QA requirements. The team showcases an impressive work culture and support. Digital Aptech delivers work on time and offers additional support as required, communicating via in-person meetings.

The client was satisfied with the work from Digital Aptech, and pleased with the reliability of the team's development. Digital Aptech supplied strong project management and was responsive. The client was impressed with the service provider's communication and dedication to the project.

Digital Aptech delivered a high-quality portal on time and within budget. The team was highly professional, responsive, and forthcoming, demonstrating excellent adherence to timelines. Moreover, they were courteous and customer-oriented. They used virtual meetings and messages to communicate.

Digital Aptech’s efforts improved site traffic, meeting expectations. Their timely and responsive approach resulted in a positive partnership.

Digital Aptech's work was successful, helping the client increase their online sales and website engagement. Digital Aptech's team was responsive and timely, resulting in an impressive project management process. The client also praised the team's ability to create a visually stunning platform.

The client was happy with Digital Aptech's work; the team ensured the site included everything the client wanted and worked toward the client's approval. Digital Aptech delivered the website on time and used emails and messages to communicate. Moreover, their affordable pricing stood out.

Digital Aptech has helped the client improve their website functions and increase website traffic. Their team impresses the client with their ability to provide 24-hour support to meet the firm's demands. They also deliver quality products, get work done efficiently, and communicate well via email.

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