Bazoki

A grocery delivery platform, Bazoki wanted to develop an online food delivery ecosystem for hassle-free order, delivery and management of FMCG and other items used day-to-day.

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Project Overview

The company aimed to offer a seamless grocery ordering experience to its customers, allowing them to buy a wide range of products online
With a seamless online food delivery ecosystem Bazoki aimed to help its customers avail online orders of FMCG, groceries, and other daily used items fresh from the local store or market

Bazoki is an online grocery delivery business operating in and around the city of Kolkata, India. The online shopping platform was looking to develop an advanced online food delivery ecosystem to deliver the products ordered through the platform within 2 hours. It aimed at delivering products locally fresh from the nearby market directly to the doorstep with a highly integrated platform.

Client Background

Bazoki wanted to develop a dedicated online platform for its customers, its delivery partners and the shop masters

It wanted to ensure a smooth end-to-end operational flow between all the stakeholders involved

Challenges

The client had no warehouse
Bazoki came up with a specific idea that it wanted to be executed at a strict timeline
The client made it very particular that it wanted a unique platform that would be not similar to any of the existing competitor platform
The Shop Masters wanted a dedicated app for product upload and order processing
The client wanted to develop its unique platform at a minimal budget

Technologies & Methodologies Used

React Native
Android Studio
Java
Kotlin
Bitbucket

The Solutions Provided

Solution #1

The platform that we developed helped connect users to the market directly

Solution #2

We offered end-to-end services like UI/UX design and server services

Solution #3

Our team worked hard to get the client's vision executed better than their expectations

Solution #4

We kept all third-party costs minimal with consideration to the client's request

Key Features & Benefit

A Customer app for buyers to search for products available and delivered to the respective pincode
Bazoki Shop Master app for sellers to allow them to accept orders, modify lists according to product availability and borrow from Bazoki in their virtual wallets
Bazoki Delivery Partner app for delivery partners to view the address of delivery and pick up and check pending orders, the amount due, scheduled delivery time, etc
A highly integrated ecosystem to help the brand collate all operational informational information at one place
A unique online food delivery platform with UI/UX design, features and functions different from any competitor platform

The Results

All-in-one grocery shopping platform that offers quick, hassle-free and smooth buying and delivery of day-to-day household items
A smooth data flow system for the best results for the customers
The entire transaction process, from ordering to delivering got more transparent and streamlined
Completely integrated platform for operational efficiency
Top-notch UI/UX at minimal costs

Conslusion

Increased operations and customer engagement at a reduced cost with cost-effective staff augmentation services
Well-functioning and interactive apps enabled users to buy various products effortlessly
Buyers are highly satisfied as they can smoothly order fresh groceries and daily items with a user-friendly interface
Dedicated apps for Shop Master and Delivery Partner helped in smooth and hassle-free inventory management, order processing and delivery
An integrated online delivery platform for FMCG and other daily items sourced from the local market

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Digital Aptech was friendly and approachable from the very beginning of the project. The team was responsive to inquiries and needs, and they were patient in explaining technical concepts and processes.

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Digital Aptech’s efforts improved site traffic, meeting expectations. Their timely and responsive approach resulted in a positive partnership.

Digital Aptech's work was successful, helping the client increase their online sales and website engagement. Digital Aptech's team was responsive and timely, resulting in an impressive project management process. The client also praised the team's ability to create a visually stunning platform.

The client was happy with Digital Aptech's work; the team ensured the site included everything the client wanted and worked toward the client's approval. Digital Aptech delivered the website on time and used emails and messages to communicate. Moreover, their affordable pricing stood out.

Digital Aptech has helped the client improve their website functions and increase website traffic. Their team impresses the client with their ability to provide 24-hour support to meet the firm's demands. They also deliver quality products, get work done efficiently, and communicate well via email.

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